Last updated: 2026-09-09

XPRMTS ships limited edition prints, canvases, and framed works to eligible US and international destinations. The terms below cover orders placed on xprmts.com.

Where we ship

Standard US shipping is free. Eligible international orders have a US$25 shipping rate per shipping group. Orders containing products from more than one shipping group may have combined charges; the total is shown before payment. Shipping is insured and tracked.

Orders ship to addresses in the United States, including Alaska, Hawaii, and US territories where our carriers deliver, and, for eligible sizes and formats, to these 25 countries:

• Canada
• United Kingdom
• Ireland
• Germany
• France
• Italy
• Spain
• Portugal
• Netherlands
• Belgium
• Austria
• Switzerland
• Denmark
• Sweden
• Norway
• Finland
• Poland
• Czechia
• Australia
• New Zealand
• Japan
• Singapore
• Malaysia
• United Arab Emirates
• Israel

Oversized formats. US delivery only: 30×45 and 45×30 canvas, 36×45 canvas, and 24×36 or 36×24 framed paper and framed canvas. Other sizes and formats remain available to eligible international destinations at checkout.

If your country is not listed and you want a piece, email hello@xprmts.com before ordering and we will tell you honestly whether we can get it to you.

Duties and import taxes

Inside the United States there are none. Outside it, import duties and local taxes are set by your own government and are not included in the price you pay us. Where they apply, the carrier collects them on delivery. We do not mark parcels as gifts or understate their value.

Production time

Every piece is made to order. Nothing is warehoused, so production begins after payment clears.

Allow 1 to 5 business days for production before dispatch. Where a piece falls in that window depends on what it is:

• Unframed prints are the quickest. Print, inspect, pack.
• Framed works add framing, glazing, and sealing.
• Canvases take the longest. The canvas is printed, then stretched over a solid wood frame by hand and left to settle before it can be packed.

You will receive tracking by email once the package ships.

Transit time

Estimated transit after production is 2 to 5 business days to most US addresses. Remote areas, Alaska, Hawaii, and US territories can take longer.

Transit times are estimates, not guarantees. Weather, carrier capacity, and remote delivery areas can extend delivery.

Carrier selection

XPRMTS selects the carrier based on destination, package size, and service level. Orders may ship with UPS, USPS, FedEx, or another comparable carrier. Tracking is included with every order.

Shipping cost

Standard US shipping is included in the listed price. International rates are shown at checkout. The oversized formats listed above are not available for international checkout.

Packaging

Everything is packed for protective transit. Packaging varies by format and size:

• Unframed prints ship flat in protective packaging at smaller sizes, and rolled in a rigid tube at larger sizes.
• Canvases ship stretched and ready to hang, boxed with corner protection. They are not rolled.
• Framed works ship in reinforced packaging with corner and face protection.

Cosmetic damage to the outer carton can happen in transit and does not mean the piece is damaged. Keep all packaging until you have inspected the work, and keep it if you need to file a claim.

Lost, damaged, or delayed packages

Email hello@xprmts.com if your package arrives damaged, appears lost, or shows no movement for more than 7 days after dispatch.

For damage claims, include photos of the piece, the packaging, and the shipping label. XPRMTS coordinates the production and carrier claim on your behalf. You deal with us, not with anyone else. Approved claims are resolved with a replacement or a refund.

Address accuracy

Buyers are responsible for entering a correct, complete shipping address at checkout. Reshipment due to a buyer address error may require an additional shipping charge.

Contact

Shipping questions: hello@xprmts.com